Managed IT Support
At ISG, we provide comprehensive Managed IT Support, offering both onsite and remote assistance tailored to the unique needs of businesses and educational institutions. Our dedicated team ensures swift resolution of technical issues, proactive maintenance, and strategic IT solutions to optimise efficiency and productivity.
Comprehensive Managed IT Services
ISG delivers a comprehensive suite of Managed IT services encompassing proactive monitoring, troubleshooting, and maintenance to ensure seamless operations for businesses and educational entities. Our holistic approach guarantees efficient technology management, allowing our clients to focus on their core objectives.
Onsite Support Expertise
With ISG’s onsite support expertise, businesses and educational institutions can rely on prompt and efficient assistance whenever technical issues arise. Our skilled technicians are equipped to handle on-premises challenges swiftly, ensuring minimal disruption to daily operations and maximum uptime for critical systems.
Remote Support Accessibility
ISG offers remote support accessibility, enabling swift resolution of IT issues regardless of location. Through advanced remote monitoring and troubleshooting tools, our team can diagnose and address issues promptly, providing seamless support to clients wherever they are. This ensures minimal downtime and efficient problem resolution without the need for onsite visits.
Tailored IT Solutions
At ISG, we understand that every business and educational institution has unique IT requirements. That’s why we offer tailored IT solutions designed to meet specific needs and challenges. Whether it’s implementing custom software solutions, upgrading infrastructure, or enhancing cybersecurity measures, our experts work closely with clients to deliver bespoke IT strategies that drive success and innovation.
Plans that fit your needs
Standard
Perfect for startup’s
- Phone Support for P1 Cases
- Email Support
- 20 Hours Support
- Access to Customer Portal
- Access to Knowledge Base
Essential
Best Value
Perfect for the fast growing
- Phone Support for P1 Cases
- Email Support
- 30 Hours Support
- Access to Customer Portal
- Access to Knowledge Base
Premium
Perfect for large customers
- Phone and Email Support
- Unlimited Support
- Free RMM Agents
- Access to Customer Portal
- Access to Knowledge Base
Enterprise
For needs of on-site support
- Unlimited Phone/Email Support
- On-Site Support
- Free RMM Agents
- Access to Customer Portal
- Access to Knowledge Base